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I see the new inflated 2027 prices have arrived

Quelle surprise. Got an email today which told me it was to "share an update to Plesk pricing". Unfortunately it didn't contain any prices, but did contain a link to a PDF where the prices were listed...

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E: Conflicting values set for option Signed-By regarding source http://autoinsta

Hello! I have problems with apt-get update and Plesk Update: E: Conflicting values set for option Signed-By regarding source http://autoinsta ll.plesk.com/pool/PSA_18.0.81_20048/ resolute:...

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DKIM entry for hostname

Hello, I can see the DKIM entries for the individual customer domains. Where can I see the DKIM entry for the hostname? The hostname is used when sending mail, so I have to have a DKIM entry there too,...

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New Prices are unjustified

I don't see anything to justfify the new pricing with such a substantial jump, especially when there's no tangible upgraded functionality.

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Possible to disable the options in 2FA

Hello Support, We have the below questions on the MFA enabling page. We have enforced all the user's to enable the MFA via panel.ini file using the below code ++++ [ext-mfa] enforce = true...

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plesk repair mail fails with "Unable to find row with id 0 in dns_zone table"...

Username: TITLE plesk repair mail fails with "Unable to find row with id 0 in dns_zone table" when DKIM is enabled and no DNS server is installed PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk...

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Possible to use the Apache tomcat in plesk server?

Hello Support, We could see that there is an official document which say the Apache tomcat was dropped "https://support.plesk.com/hc/en-us/articles/15991252543511-Does-Plesk-support-Apache-Tomcat". Can...

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granular scope permissions for Plesk REST API

Lately we have had a lot of clients and their technical providers that have started using the Plesk REST API to implement DNS based validation for SSL certificate automation projects. At present they...

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Cgroups not showing in Services Management

Hi, I'm setting up a new server to migrate my domains from an old server. I've installed the Cgroups component from the updates-> add/remove components but when I go to Tools Manager -> Service...

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How to expand left sidebar in Plesk? Please, I'm going insane

After a recent update, the Plesk left sidebar has turned into a row of icons, as seen below. Please, how do I make it show the labels? It's driving me insane trying to work with it.

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Potential issue with OCSP stapling

On # nginx -t we are seeing lots of these lately: Code: nginx: [warn] "ssl_stapling" ignored, no OCSP responder URL in the certificate "/usr/local/psa/var/certificates/scftPr4m0" It means that the web...

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Sudden drop in Fail2Ban banned IPs — anyone else seeing this?

Hi everyone, for years, my total number of banned IPs hovered around 3,000. Over the past few days, I’ve noticed that the number of banned IPs has dropped to around 700. That’s unusually low, and quite...

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Debian 12 to 13 Dist-Upgrade

Hi folks, Debian 12 (Bookworm) looses regular updates on June 10th, 2026. Till now I have not found any dist-upgrade possibilities from debian 12 to 13. On the roadmap page they aren't even planned. I...

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SitejetBuilder does not open existing website

A website was created on a domain with SitejetBuilder. The customer wants to edit it, but although the SitejetBuilder icon in the dashboard shows that it is a previously created website, SitejetBuilder...

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Amavis virus scanning silently disabled - bypass_virus_checks fallback due to...

Hello, I discovered that incoming mail is NOT being virus-scanned on this server, even though ClamAV (clamav-daemon) is running correctly and clamdscan detects the EICAR test file without issue when...

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postalias fatal: open database virtual.lmdb: No such file or directory (Plesk...

Hello, I'm seeing the following fatal error repeatedly (many times per day) in journalctl / mail log: postfix/postalias[...]: fatal: open database /var/spool/postfix/plesk/virtual.lmdb: No such file or...

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REQUEST: Ability for Backup Manager to select parts to download rather than...

The Plesk backup manager Gives the option to select what parts of what account needs to be restored. We NEVER want to restore whole data units ( such as "emails" or "database" but instead often need to...

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Multiple Database Servers?

Can i have multiple database servers running on the same plesk server? right now i have mariadb running, but my custom php app requires mysql server. is it possible to install mysql database server and...

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SSL It! / Let's Encrypt installs incomplete Generation Y RSA certificate...

Username: TITLE SSL It! / Let's Encrypt installs incomplete Generation Y RSA certificate chain (YR1/YR2 → Root YR) without Root YR cross-sign to ISRG Root X1 PRODUCT, VERSION, OPERATING SYSTEM,...

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[Bug] ACME Extension Ignores Updated EAB Credentials – Old Account Remains...

Username: TITLE [Bug] ACME Extension Ignores Updated EAB Credentials – Old Account Remains Cached for Domain PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE - Plesk Version: Obsidian 18.0.81 Update #2...

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