I installed Plesk originally with one Administrator email and then I changed that email in the Administrator settings but the system notifications (eg. "High 5 minute load average alert - 10.82") are still going to the old email. Is there somewhere else I need to change the old Administrator email? The Administrator Profile in Plesk very clearly shows the new email and not the old one.
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System notifications going to old Administrator email
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Extension catalog loads (switched to) wrong language
Hi,
the Plesk server came preinstalled in German. First thing was to switch the language to English. Full configuration thereafter - loading of many extensions, security and many other tweaks - were all done in English, perfectly.
German language is even completely disabled in the language settings.
Using Extensions under Plesk:
When loading the Grafana extension [this may just be a coincidence - see my comment later], it loads in German.
When loading the Advanced Monitorng extension, it...
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the Plesk server came preinstalled in German. First thing was to switch the language to English. Full configuration thereafter - loading of many extensions, security and many other tweaks - were all done in English, perfectly.
German language is even completely disabled in the language settings.
Using Extensions under Plesk:
When loading the Grafana extension [this may just be a coincidence - see my comment later], it loads in German.
When loading the Advanced Monitorng extension, it...
Read more
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php sites with mysqlnd white empty page output
CentOS Linux 7.9.2009
Plesk Obsidian Version 18.0.38 Update #2
Hi all,
I have a big problem with one of my Plesk Servers which I can't fix over days.
I updated MariaDB from version 5.5.68 (original CentOS 7 Release) to 10.5.12 with the mariadb-10.5-upgrade.sh from Plesk. After the Update I had to add sql_mode = "" under [mysqld] in server.cnf to get rid of the strictmode error message. All worked fine, several restarts of the MariaDB Service, but no reboot of the complete Server right now...
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Plesk Obsidian Version 18.0.38 Update #2
Hi all,
I have a big problem with one of my Plesk Servers which I can't fix over days.
I updated MariaDB from version 5.5.68 (original CentOS 7 Release) to 10.5.12 with the mariadb-10.5-upgrade.sh from Plesk. After the Update I had to add sql_mode = "" under [mysqld] in server.cnf to get rid of the strictmode error message. All worked fine, several restarts of the MariaDB Service, but no reboot of the complete Server right now...
Read more
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Wordpress checkout 504 nginx error
Hello,
I'm struggling to resolve an issue on 1 of my websites.
Server is running Nginx (no apache) - FPM served by nginx.
1 wordpress website has started suffering a 504 error.
The Wp-admin login page, pressing refresh however, it has done the login and enters the admin panel.
The other page is the wordpress checkout after pressing submit - it hits the 120s execution timeout and errors.
The log entry shows the following:
...
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I'm struggling to resolve an issue on 1 of my websites.
Server is running Nginx (no apache) - FPM served by nginx.
1 wordpress website has started suffering a 504 error.
The Wp-admin login page, pressing refresh however, it has done the login and enters the admin panel.
The other page is the wordpress checkout after pressing submit - it hits the 120s execution timeout and errors.
The log entry shows the following:
| 2021-09-16 21:49:19 | Error | IP | 504 |
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panel under two different domains
Currently I can access the panel under https://MyHostingCompany.tld:8443
i want run a new Business but want to use the same Server for then Customers
is it possible to access the Panel via https://MyHostingCompany.tld:8443 AND https://MyNewHostingCompany.tld:8443 with valid SSL Cert ?
thanx
i want run a new Business but want to use the same Server for then Customers
is it possible to access the Panel via https://MyHostingCompany.tld:8443 AND https://MyNewHostingCompany.tld:8443 with valid SSL Cert ?
thanx
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Update Ubuntu 16.04.7 on Plesk Obsidian 18.0.34
Hi, currently i have a virtual server with operating system
SO: Ubuntu 16.04.7 LTS with Plesk Obsidian 18.0.34, should I upgrade to version Ubuntu 18.04 in order to have PLESK Obsidian updates correctly and automatically.
I opened a ticket to someone who provides me with the hosting service, I was told that to update Ubuntu I can safely use the Reinstall function in their control panel (see attachment).
I ask, is this update procedure correct? Thanks
SO: Ubuntu 16.04.7 LTS with Plesk Obsidian 18.0.34, should I upgrade to version Ubuntu 18.04 in order to have PLESK Obsidian updates correctly and automatically.
I opened a ticket to someone who provides me with the hosting service, I was told that to update Ubuntu I can safely use the Reinstall function in their control panel (see attachment).
I ask, is this update procedure correct? Thanks
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How to check if my DNS record for ssl can be resolved externally
When I issue a new certificate using Lets encrypt, I get a message indicating that I should add a DNS record then "before clicking 'Reload', make sure that the DNS record was added and can be resolved externally'. The link takes me to a page that doesn't tell me how to check that the DNS record can be resolved externally. So how do I verify the DNS record. I'm guessing that I somehow use the nslookup command but what would the parameters be?
TIA.
TIA.
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Custom buttons not working correctly after 18.0.38 #1 upgrade
Hello,
Unfortunately i'm not having the minimum amount of posts in this forum to file a bug in the forum.
But after the 18.0.38 #1 upgrade we are facing a bug with custom buttons.
The button which we created is no longer refering to the url we configured in the custom button setting but to :
https://<servername>:8443/admin/server/<configured url>
Which is causing :
File not found.
After the button is clicked
Can this be fixed / Checked ?
Thanks
Silvester
Unfortunately i'm not having the minimum amount of posts in this forum to file a bug in the forum.
But after the 18.0.38 #1 upgrade we are facing a bug with custom buttons.
The button which we created is no longer refering to the url we configured in the custom button setting but to :
https://<servername>:8443/admin/server/<configured url>
Which is causing :
File not found.
After the button is clicked
Can this be fixed / Checked ?
Thanks
Silvester
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Unable to restore backup from 12.5 into Obsidian 18.0.38
Hi community,
I want to update my plesk 12.5 to the newest version of plesk - currently 18.0.38. So I decided to install a version in a virtual machine to test it and to test the restore functionality.
I have exported a backup file from the version 12.5. As I want to upload it to the new version I became this error message:
"Unable to import file as dump: Import error: Unable to find archive metadata. The archive is not valid Plesk backup or has been created in an unsupported Plesk...
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I want to update my plesk 12.5 to the newest version of plesk - currently 18.0.38. So I decided to install a version in a virtual machine to test it and to test the restore functionality.
I have exported a backup file from the version 12.5. As I want to upload it to the new version I became this error message:
"Unable to import file as dump: Import error: Unable to find archive metadata. The archive is not valid Plesk backup or has been created in an unsupported Plesk...
Read more
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Migrator does not sync inactive user accounts
Username: Hangover2
TITLE
Migrator does not sync inactive user accounts
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.38 Update #2 (source and target server), Debian 9.13 x86-64 (source server), Debian 10.10 x86-64 (target server)
PROBLEM DESCRIPTION
Inactive Plesk user accounts are not synced to a new Plesk server with the Plesk "Migration & Transfer Manager" tool.
STEPS TO REPRODUCE
- create an email address...
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TITLE
Migrator does not sync inactive user accounts
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.38 Update #2 (source and target server), Debian 9.13 x86-64 (source server), Debian 10.10 x86-64 (target server)
PROBLEM DESCRIPTION
Inactive Plesk user accounts are not synced to a new Plesk server with the Plesk "Migration & Transfer Manager" tool.
STEPS TO REPRODUCE
- create an email address...
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Problem with Lets Encrypt / SSL IT
Hello everyone,
I hope to get help with the following problem:
System: Ubuntu 20.04.3 LTS
Plesk: Version 18.0.38 Update #2
Issue:
2 cronjobs, run once a hour (installed by default with plesk and the extensions)
/opt/psa/admin/bin/php -dauto_prepend_file=sdk.php '/opt/psa/admin/plib/modules/letsencrypt/scripts/keep-secured.php'
/opt/psa/admin/bin/php -dauto_prepend_file=sdk.php '/opt/psa/admin/plib/modules/sslit/scripts/keep-secured.php'
Problem:
Every hour the cronjobs cause that the...
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I hope to get help with the following problem:
System: Ubuntu 20.04.3 LTS
Plesk: Version 18.0.38 Update #2
Issue:
2 cronjobs, run once a hour (installed by default with plesk and the extensions)
/opt/psa/admin/bin/php -dauto_prepend_file=sdk.php '/opt/psa/admin/plib/modules/letsencrypt/scripts/keep-secured.php'
/opt/psa/admin/bin/php -dauto_prepend_file=sdk.php '/opt/psa/admin/plib/modules/sslit/scripts/keep-secured.php'
Problem:
Every hour the cronjobs cause that the...
Read more
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can't login Server Error 500 Internal Server Error
Hello, maybe I did a mistake, i was trying to install SSL to my domain and i go to “Tools & Settings” > “Tools & Resources” > “IP Addresses”. and inside the ip i make the ip to my domain and after that i can't login
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Migrator does not sync user accounts based on external email addresses
Username: Hangover2
TITLE
Migrator does not sync user accounts based on external email addresses
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.38 Update #2 (source and target server), Debian 9.13 x86-64 (source server), Debian 10.10 x86-64 (target server)
PROBLEM DESCRIPTION
User accounts based on external email addresses are not synced to a new Plesk server with the Plesk "Migration & Transfer Manager" tool.
STEPS TO...
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TITLE
Migrator does not sync user accounts based on external email addresses
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.38 Update #2 (source and target server), Debian 9.13 x86-64 (source server), Debian 10.10 x86-64 (target server)
PROBLEM DESCRIPTION
User accounts based on external email addresses are not synced to a new Plesk server with the Plesk "Migration & Transfer Manager" tool.
STEPS TO...
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Unable to update Plesk 18.0.34 to 18.0.xx
Hi,
since version 18.0.34, I can't update Plesk anymore, here is a part of the log :
Setting up telnetd (0.17-41) ...
/var/lib/dpkg/info/telnetd.postinst: line 8: update-inetd: command not found
dpkg: error processing package telnetd (--configure):
subprocess installed post-installation script returned error exit status 127
Setting up sw-engine-cli-3.38 (3.38.0-debian.9.210809.1937) ...
Setting up pp18.0.38-bootstrapper (18.0-v.debian.9+p18.0.38.2+t210913.2207) ...
Errors were...
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since version 18.0.34, I can't update Plesk anymore, here is a part of the log :
Setting up telnetd (0.17-41) ...
/var/lib/dpkg/info/telnetd.postinst: line 8: update-inetd: command not found
dpkg: error processing package telnetd (--configure):
subprocess installed post-installation script returned error exit status 127
Setting up sw-engine-cli-3.38 (3.38.0-debian.9.210809.1937) ...
Setting up pp18.0.38-bootstrapper (18.0-v.debian.9+p18.0.38.2+t210913.2207) ...
Errors were...
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Custom buttons link destination broken after Plesk Upgrade
Username: Silvester Leer
TITLE
Custom buttons link destination broken after Plesk Upgrade
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.38 Update #1, Ubuntu 18.04.5 LTS
PROBLEM DESCRIPTION
After updating to Plesk Obsidian 18.0.38 Update #1 the destination of the custom links is broken.
Normally the link is a direct link to a destination for example :
https://<servername>:8443/server/db_servers.php?cmd=dbwebadmin&db_server_id=1...
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TITLE
Custom buttons link destination broken after Plesk Upgrade
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.38 Update #1, Ubuntu 18.04.5 LTS
PROBLEM DESCRIPTION
After updating to Plesk Obsidian 18.0.38 Update #1 the destination of the custom links is broken.
Normally the link is a direct link to a destination for example :
https://<servername>:8443/server/db_servers.php?cmd=dbwebadmin&db_server_id=1...
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hello Plesk setting
hi guys i have a question how can i prevent it from connecting to plesk panel via domain
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ModSecurity : collections_remove_stale: Failed deleting collection
Hello,
With mod_security enabled (in detection mode only, in conjunction with fail2ban) we've got a lot of errors of this type :
"collections_remove_stale: Failed deleting collection (name "ip", key "xxxxx"): Internal error (specific information not available) Apache-Error: [file "apache2_util.c"] [line 271] [level 3] [client xxxx] ModSecurity: collections_remove_stale: Failed deleting collection (name "ip", key "xxxxx"): Internal error (specific information not available)"
I tried to...
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With mod_security enabled (in detection mode only, in conjunction with fail2ban) we've got a lot of errors of this type :
"collections_remove_stale: Failed deleting collection (name "ip", key "xxxxx"): Internal error (specific information not available) Apache-Error: [file "apache2_util.c"] [line 271] [level 3] [client xxxx] ModSecurity: collections_remove_stale: Failed deleting collection (name "ip", key "xxxxx"): Internal error (specific information not available)"
I tried to...
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Is it possible to migrate mailbox passwords?
I am migrating a number of domains from one server (Onyx) to another (Obsidian). Several use WordPress-based websites that have 100's of WP users, which is no problem as the encrypted passwords can be transferred from one user database to another. However, this appears to not be as easy with the Plesk-based mailboxes.
According to all info I have been able to find, using the 'Mail Import' requires the use of each user's password on the source mailbox? Can this be true? We have to...
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According to all info I have been able to find, using the 'Mail Import' requires the use of each user's password on the source mailbox? Can this be true? We have to...
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Scanning for WordPress websites hangs
Hello!
Any ideas how to debug/resolve it?
![1631885990956.png]( "1631885990956.png")
Any ideas how to debug/resolve it?
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Firewall prevents IMAP connection from a particular WiFi
Hi there,
We are using thunderbird as our default email client via IMAP.
Everything has been running smooth till we move to a new office and we are suddenly having refused connections on the new WiFi.
Thunderbird keeps running in every WiFi we try but we can't use it on the office.
I tried the option "Disable firewall rule management" on Plesk and email was working again, after re-enabling the rules, email was still working, but this kind of "reset" seems to have done the trick for us.
Can...
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We are using thunderbird as our default email client via IMAP.
Everything has been running smooth till we move to a new office and we are suddenly having refused connections on the new WiFi.
Thunderbird keeps running in every WiFi we try but we can't use it on the office.
I tried the option "Disable firewall rule management" on Plesk and email was working again, after re-enabling the rules, email was still working, but this kind of "reset" seems to have done the trick for us.
Can...
Read more
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