We are plesk client from 15 years yet, and buy our licence with an plesk partner (so we are not direct partners) our yearly invoice are highter than 8000€/year in plesk licences. The last month, we begin to have a great and critical problem with backup system an fridays, as it was very urgent to have an real bacup system and plesk give an free ticket, we get it and with plesk team support, plesk discover the problem (empty email fields from some clients) and we tell them that temporaly...
First free ticket and then, automatic renew subscription without any notification???
First free ticket and then, automatic renew subscription without any notification???