Unable to use plesk installer
I wanted to access my webmail and ended up with the error Serverfehler: UID SORT: Internal error occurred. Refer to server log for more information. [2020-08-31 14:03:10] (0.017 + 0.000 + 0.016 secs)....
View ArticleCan I remove a User account without removing mailbox?
If I remove a user account, will this remove their mailbox? I just want to remove a user account who previously was set to logon as admin but I dont want to remove mailbox or any emails. Thanks
View ArticlePlesk 18.0.30 and apache graceful restart
After upgrading to Plesk 18.0.30 in Ubuntu 16.04.7 LTS apache gracefully restart seems not working well. In this morning apache has stopped 3 times, 502 bad gateway errors. I run: service apache...
View ArticleWordPress Toolkit: PHP on v7.3.22 still get unable to update error
I have multiple websites running on PHP v7.3.22 for which WP Toolkit gives the following error when attempting an update on plugins, themes, and core. The lowest version of PHP enabled on the server is...
View Articledocker
Hello, I am doing my first step with Plesk and was trying to install docker extension. but i am always receiving below error (please see pictures attached Could not install the Docker extension The...
View ArticleNewest (81) version on Thunderbird problem
HI all, only on latest version on Thunderbird showing that certificate is self signed, any advise from someone who has same problem ? p.s. any older version is work normaly
View ArticleWeb Application Firewall - Can't change to "Comodo (free)" [modsecurity_ctl:...
Hi, I'm trying to set my rule sets to "Comodo (free)" but I keep on receiving the following error. Does anyone know how to resolve this issue? This used to work fine before but now I'm having this...
View ArticleUpgraded to Obsidian now emails not working (postfix/imap-courier)?
Hi, I recently upgraded my Plesk to Obsidian 18.0 and now I can’t seem to send/receive emails. My system admin tried to debug this and we found issues but still now working properly. When we try to run...
View ArticlePlesk Composer v2.0.0
Hi, I'm having trouble using the Plesk Composer version 2.0.0 (CentOS 7.7 | Version 18.0.25 Update #2). This is not compatible with my software. Is this Composer v2.0.0 by Plesk? Also I'm not able to...
View ArticlePrestaShop 1.7 -> AH01071: Got error 'PHP message: PHP Fatal error: Uncaught...
PrestaShop 1.7.6.0 has the problem with Server Plesk Onyx ver 17.8.11 CentOS Linux 7.6.1810 and FPM. Shop Parameters -> Traffic & SEO -> Set up URLs -> Save Blank Page Error 500 Advanced...
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SOA Expire Value out of recommended range
After entering my domain into the 'MXToolbox > Domain Health' resource, I was presented with the following warning notification: "SOA Expire Value out of recommended range" Supporting Screenshot...
View Article"The backup cannot be removed because it is a part of a server, reseller, or...
Hi, Backup Manager shows backups that can't be deleted. Message says: "The backup cannot be removed because it is a part of a server, reseller, or customer backup" (please see screenshots). I followed...
View ArticleDB query failed: SQLSTATE[HY000] [2002] No such file or directory
i got this error while updating the database I tried many things but could not solve TypePlesk\Exception\DatabaseMessageDB query failed: SQLSTATE[HY000] [2002] No such file or...
View ArticleRootkit Hunter log shows Invalid SCRIPTWHITELIST configuration option
Hi Guys, I've recently spun up two new VPS servers (Ubuntu 18.04.4 LTS + Plesk Obsidian 18.0.28 Update #3) and the Watchdog function is enabled. When a watchdog security scan is run the system returns...
View ArticleAdditional IP addresses configuration randomly breaks
Hi, We have a recurring problem with our server where all ip addresses become “improperly configured” after a random interval of time. It can work for weeks without any problem and suddenly break apart...
View ArticleHow to install x-sendfile and x-accel
How to install x-sendfile and x-accel? I couldn't find any tutorials. Do i need both x-sendfile and x-accel or which one? I use apache with nginx as reverse proxy and latest version of Obsidian and...
View ArticleGet Message - Failed to reset cache, Cannot open destination file
Hallo liebe Forum-Mitglieder, Ich bin neu mit dem Thema PLESK konfrontiert, und habe die erste Webseite auf meinem PLESK-Server installiert. Die Site funktioniert auch. Jedoch erhalte ich täglich diese...
View ArticleUnable to load crystal report on site hosted at plesk server
Hi I have hosted an ASP.Net web for application trying to load crystal report. I have already insralled crystal reports runtime on server. It is giving access rights issue. kindly suggest a solution....
View ArticleWhy is it so tough to discover a Plesk Linux host provider?
Helo guys,, I've been trying to transfer to Plesk for pretty some time as I locate their newer variations to be very person friendly and less complicated for my product available in site for everyday...
View ArticleTurn on antivirus function vor all mail accounts
Hello @AlL! Does anybody has a hint: After a migration from Plesk 12.5.30 to 18.0.27 the antivirus funtion of all mailaccounts is disabled. Before my antivirus-setting was "in". The server contains...
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