Can't buy SSL certificate in Plesk 12.0.18
Hi, I am having an issue with purchasing SSL certificates through the Plesk interface. I go to the "Home - Tools&Settings - SSL Certificates - Add SSL Certificate", fill out all the fields, and...
View ArticleMigration/backup transert problems
Since a couple of months, I try to migrate one plesk server to 2 others plesk server At first, I was able to transfert some site via the migration point. But at a certain point, it stop working, i...
View ArticleOutgoing Mail Control
Dear. Plesk Support, Sometime my customer got spyware and send over limit mail. It will be block and report on plesk as picture below. Could you please give me the information file report outgoing mail...
View ArticleUsing Addon plan to add domains
I have a service plan called X that allows a single domain to be hosted. I add a new Addon plan that allows 5 domains to be added. I configure the customer with plan X for their primary domain, I edit...
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WordPress Minor updates not consistent
For the most part the update system is working but we still get the odd WordPress not updating. For example see the image. A v4.8 with Minor switched on and update available for 4.8.1. .
View ArticleMigration - Email and Account Application User
TITLE: Migration - Email and Account Application User​PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Windows 2016 / Plesk 17.53​PROBLEM DESCRIPTION: When migrate an eail enable client panel access...
View ArticleMigration switching from .NET
TITLE: Migration switching from .NET​PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Windows 2016, 17.5.3​PROBLEM DESCRIPTION: All work, but show error and warning: ERROR : Failed to fix web.config...
View ArticleCAA-records & using underscores in records
Today I was very happy with the news that Plesk supports CAA-records. This happiness lasted only a few seconds when I realized that our primary DNS-server is running Plesk 12.5 The server can't be...
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Basic Slave DNS Manager question
Hi guys, please allow me a question about the Slave DNS Manager. Just starting a hosting company and to keep things nice and tidy I would like to use the same two nameservers for all my customers of my...
View ArticleWordpress automatic update not really automatic
Each day we go to the Wordpress Toolkit and check if there are updates available for the themes and plugins. When there are updates, we need to click the "update all now" link. So when we do no enter...
View Article(2 ques) Unable to update and HSTS doesn't work
-1 i keep getting this error, i found few similar ones but not this one i appreciate if you can help OS Ubuntu 16 plesk onyx Unable to update EXT.04192099.1548: an error occurred while processing your...
View Articlehow to modify Nginx's log directive to log request time ?
how to modify Nginx's log directive to log request time ? Hi , I wanna add request time into log file , so i found this Module ngx_http_log_module $request_time , but I don't know where to add, just...
View Articlepostfix - including original subject in success bounce message
Hi! Plesk v12.5.30_build1205150826.19 CentOS Linux 7.2.1511 I am running PLESK server on CentOS with postfix. One of my clients desperately needs the successful deliver status notifications to include...
View ArticleRemote MySQL
Hello, how can I activate remote access for mysql database? I follow this q&a How to enable remote access to MySQL database server In Tool&setting > database is select access to remove for...
View ArticleProblem with letscrypt in Plesk ony 17.5
I set up a new server with centos 7.3 But I cant create the ssl certs with letsencrypt This its the error "Error: Unable to obtain Let's Encrypt SSL certificate because of failed challenge for domain...
View ArticleNo DKIM Option Plesk Onyx Last Version
Hello, I'm using the latest version of Plesk Onyx. After following the Plesk Guide to setup DKIM, unfortunately the instructions does not help me : Why DKIM is not available in Plesk Onyx Mail Server...
View Articlegzip (and other settings) system wide (or for one subscription)
I'm wondering if I could set some gzip settings for all domains (or better: for a subscription). Some of my applications have many domains and to set or change anything on my settings would cause to...
View ArticleMailbox full on an unlimited
We have 2 Onyx servers. And we have the same problem with both of them. We are under Onyx 17.0 CentOS 7.2, postfix Horde Plesk Courier The whole domain can't receive mails, because the system see all...
View ArticleApache Server Settings Breaking Apache
Hello all, when trying to enable apache modules I'm having problems where the spiining disk on the apply button locks up and nothing happens. I tried enabling the PHP7.0 module and waited about 5 mins....
View ArticleCan't buy SSL certificate in Plesk 12.0.18
Hi, I am having an issue with purchasing SSL certificates through the Plesk interface. I go to the "Home - Tools&Settings - SSL Certificates - Add SSL Certificate", fill out all the fields, and...
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